Terms and Conditions

Introduction

These Terms and Conditions govern the use of services provided by The Woven Strap Enterprises, a travel and tours company based in Lagos, Nigeria. By engaging our services, you agree to the terms outlined on this page.

Services Scope

The Woven Strap Enterprises provides travel-related services including flight bookings, hotel reservations, tour packages, visa assistance, and travel coordination. All services are subject to availability and confirmation by relevant third-party providers.

Booking and Payments

All bookings must be confirmed with accurate client information. Payments are required to secure reservations and must be made in the agreed currency. Pricing may vary based on availability, exchange rates, and supplier conditions at the time of booking.

Cancellations and Refunds

Cancellation requests must be submitted in writing through the provided email address. Refunds are subject to the policies of airlines, hotels, embassies, and other service providers. Service charges or administrative fees may apply where applicable.

Travel Documentation

Clients are responsible for ensuring that all travel documents, including passports, visas, and identification, are valid and meet the requirements of the destination country. The Woven Strap Enterprises is not responsible for denied entry due to incomplete or invalid documentation.

Third-Party Providers

The Woven Strap Enterprises works with third-party providers such as airlines, hotels, and tour operators. We are not responsible for delays, cancellations, or service issues caused by these providers.

Limitation of Liability

The Woven Strap Enterprises shall not be held liable for losses, delays, injuries, or damages arising from travel disruptions, government actions, or circumstances beyond our control.

Changes to Services

We reserve the right to make adjustments to itineraries, pricing, or service arrangements where necessary due to operational or external factors.

Governing Law

These Terms and Conditions are governed by the laws of the Federal Republic of Nigeria.

Contact Information

For questions regarding these Terms and Conditions, please contact:
The Woven Strap Enterprises
28, Omojuwa Street, Ketu, Lagos, Nigeria
Phone: 07030853041
Email: strap@thewovenstrap.com